Guidance on Managing Records in Web 2.0/Social Media Platforms

NARA Bulletin 2011-02October 20, 2010

TO: Heads of Federal Agencies

SUBJECT: Guidance on Managing Records in Web 2.0/Social Media Platforms

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EXPIRATION DATE: October 31, 2013

1. What is the purpose of this bulletin?

This bulletin provides guidance on managing records produced when Federal agencies use web 2.0/social media platforms for Federal business. Open and transparent government increasingly relies on the use of these technologies, and as agencies adopt these tools, they must comply with all records management laws, regulations, and policies. Successful compliance involves the active participation of agency records management staff, web managers, social media managers, information technology staff, privacy and information security staff, and other relevant stakeholders.