Cost of information management

Cost of information management
http://www.strassmann.com/pubs/econ-polim.html
The constitution includes:


Goals statements that define the concepts of operation of the business and its supporting information systems in years that are beyond the current budget planning horizon. Goals are hardly ever attained completely, but provide a strong framework for the long-term direction of the organisation's information management.
eg: Voice, data, video and image information systems shall be inter-operable so that any authorised employee will be able to retrieve on a single display information from any source or location.



Specific objectives towards achieving the stated goals.
eg. By 199x all applications shall run beneath a standard corporate graphic interface in which every employee has received basic training.



Management policies that define and allocate responsibilities for information management. These should include some `parliamentary process' to allow staff involvement in policy setting. (All policies should be phrased so that compliance can be tested.)
eg A senior executive, reporting to ......, shall be the chief information officer of the enterprise, with responsibility for the alignment of information management plans and resources with the approved goals, principles, policies and objectives.



Policies for the design, implementation, staffing and financial control of information systems.
eg Information systems shall be developed and enhanced according to an enterprise-wide methodology.

All corporate data shall be entered into the Information System only once, at the point of initial origin; all subsequent uses of such data shall rely on copies of the original entry.



Planning and finance policies for information.
eg Business plans must show how information systems contribute to achieving committed operating results.